SELLIO – Privacy Statement
Last updated: October 2025
To view previous versions of our Privacy Policy, please visit here.
We value your privacy and actively work to keep your personal data secure. This Privacy Statement explains how We handle your personal data, your privacy rights, and the protections provided to you under applicable law. Please read this Privacy Statement carefully before using Our Services.
This Privacy Statement applies to your use of any products, services, content, features, technologies, or functions, and all related websites, mobile applications, mobile sites, or other online properties and applications that We offer to you (collectively referred to as the “Services”).
1. Who We Are
The controller of your personal data is: PT Everest Victorious International, a company incorporated and registered in Indonesia, with its registered office at [Company Address], Indonesia.
2. What Data Do We Collect About You?
2.1.1 Data Provided Through Direct Interactions
Registration and Other Account Information
When you register to use Our Services, We may collect the following information about you:
- If you register directly on Our Services, you will be asked to provide your email address or mobile phone number;
- If you register using your Google account: first name, last name, email address, and URL to your Google profile picture;
- If you register using your Facebook account: first name and last name as displayed on your Facebook account, email address associated with your Facebook account, your Facebook ID, and URL to your Facebook profile picture. If you have granted permission to Facebook through privacy settings within the Facebook application, We may collect your gender, age, or email ID depending on the permissions granted; and
- If you register using your Apple ID: your first and last name and email address. You may choose whether to share your email address with Us when signing in with your Apple account.
Depending on your choices during sign-in or while using Our Services, you may also provide the following additional personal data:
- Your name;
- Email address;
- Mobile phone number;
- Payment details, if you wish to use Our paid services as defined in Our Terms & Conditions, depending on the payment method used, including:
- Credit card details (cardholder name, card expiry date, card type, and last four digits of your credit card number);
- Bank account information (bank name, bank account number, and account holder name);
- Mobile phone number;
- Email address.
Validation of Your SELLIO Account
You may request verification of your SELLIO account by providing your personal data, photographs, and identity card photos to Us exclusively through the SELLIO application. In such cases, We will store, manage, and process all such data and images for the purpose of validating your SELLIO account in order to provide certain aspects of the Services.
After We verify the accuracy of the information you provide, We may assign a special badge or mark to your account for a period We deem appropriate. We may request periodic re-verification as required by Our system. We may also modify, remove, or add such special marks. If you violate any applicable SELLIO terms or policies, We may remove such marks from your account.
Communication Through Chat Features
When you use Our chat function to communicate with other users, We collect and process the content and information you choose to share through this feature.
2.1.2 Data We Collect Automatically When You Use Our Services
When you interact with or use Our Services, We automatically collect the following information:
Device Information
We collect device-specific information such as operating system version and unique identifiers. For example, We may collect:
- Mobile network name;
- IP address;
- Device language settings;
- Device brand and type;
- Operating system and version;
- Browser type and version;
- Device software information such as fonts, browser time zone, and available video/audio formats.
If you are logged in, We may associate your device identifiers with your SELLIO account.
Location Information
Depending on your device permissions, if you post advertisements on Our Services, We automatically collect and process information about your actual location using technologies such as:
- IP address;
- GPS;
- Wi-Fi access points;
- Cellular towers.
Your location data enables you to view nearby listings and helps you post ads in your area. If We require access to your location, We will first ask for your permission through a pop-up notification. You may withdraw location permissions anytime through your device settings.
Client and Log Data
Technical details including:
- IP address;
- Time zone;
- Operating system;
- Registration date;
- Last password change;
- Last successful login;
- Browser type and version.
Clickstream Data
We collect information regarding your activity on Our Services, including:
- Referring websites;
- Date and time stamps;
- Searches performed;
- Listings or ads clicked;
- Interaction with ads;
- Duration of visits;
- Browsing sequence.
Cookies and Similar Technologies
We use cookies to:
- Manage user sessions;
- Save language preferences;
- Deliver relevant advertisements.
Cookies are small text files stored on your device. You may configure your browser to reject cookies, but certain features of Our Services may not function properly if cookies are disabled.
2.1.3 Data From Third Parties or Public Sources
We may receive personal data about you from third parties and public sources, including:
- If you register using Google:
- Email address;
- Google ID;
- Full name;
- Profile image URL.
- If you register using Facebook:
- Email address;
- Facebook ID;
- First and last name;
- Profile image URL.
- Technical and usage information from analytics providers such as:
- Google Analytics 4;
- Facebook;
- Optimizely;
- Appsflyer.
- Cookie information from advertising networks such as:
- Criteo;
- Props;
- Other advertising providers.
- Payment-related details from payment partners such as:
- Midtrans;
- Doku;
- Espay.
3. Do We Collect Data From Children?
Our Services are not intended for children under the age of 18, and We do not knowingly collect data from anyone under 18 years old. If We become aware that someone under 18 has provided Us with personal data, We will promptly delete it.
4. Why Do We Process Your Personal Information?
We only use your personal data when permitted by law, including:
- To perform a contract with you;
- For Our legitimate business interests;
- To comply with legal obligations;
- Based on your consent where applicable.
4.1 To Provide Access and Deliver Our Services
We use your registration and login information to:
- Identify you as a user;
- Provide access to Our Services;
- Process payments through third-party payment providers.
We do not store full credit card information unless you explicitly choose to save payment details for future transactions.
4.2 To Improve Your Experience
We process clickstream, location, device, and interaction data to:
- Personalize content and search results;
- Improve Service functionality;
- Train machine learning models;
- Detect relevant listings;
- Improve user experience across devices;
- Conduct analytics and surveys.
We may also analyze chat communications for product improvement, fraud prevention, and safety purposes.
4.3 To Provide a Safe and Secure Service
We use your data to:
- Prevent fraud;
- Detect suspicious activity;
- Secure Our Services;
- Moderate content;
- Analyze abusive or spam behavior.
Automated systems and machine learning may be used to identify fraudulent behavior. Human review may occur in limited circumstances.
If you believe your account was blocked incorrectly, you may contact Us at:
4.4 Marketing Communications
We may use your:
- Email address;
- Phone number;
- Clickstream data;
- Location data
to send you recommendations, promotions, and relevant advertisements.
You may opt out of marketing communications anytime by:
- Clicking unsubscribe links;
- Adjusting notification settings;
- Contacting:
5. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Changes will be posted on this page and may also be communicated via email or through Our platform.
6. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal data;
- Correct inaccurate data;
- Restrict processing;
- Request deletion;
- Object to processing;
- Request data portability;
- Withdraw consent.
To exercise your rights, you may:
- Access account settings in the SELLIO app or website;
- Contact Us at:
7. Communications
We may communicate with you through:
- Email;
- SMS;
- Push notifications
for transactional and service-related purposes.
8. With Whom Do We Share Your Data?
We may share your data with:
Third-Party Service Providers
Including but not limited to:
- Payment providers;
- Cloud hosting providers;
- Customer support tools;
- CRM systems;
- Technical service providers.
Advertising and Analytics Providers
Such as:
- Google Analytics;
- Advertising networks;
- Analytics providers.
PT Everest Victorious International Group Companies
We may share information within the PT Everest Victorious International Group for operational and service-related purposes.
Government Authorities and Law Enforcement
Where required by law or regulation.
Business Transfers
In connection with mergers, acquisitions, restructuring, or other corporate actions.
9. Data Transfers
Where We transfer personal data internationally, We ensure appropriate safeguards are implemented in accordance with applicable data protection laws.
For more information, contact:
10. Where Do We Store Your Data and For How Long?
We store your data on secure servers and retain it only for as long as necessary to fulfill legal, contractual, operational, and security obligations.
Account deletion requests may take up to 2 years to fully process depending on backup and storage systems.
Inactive accounts may be closed after 24 months of inactivity.
11. Technical and Organizational Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers;
- Encryption technologies;
- SSL protection;
- Security testing;
- Fraud prevention systems.
However, no internet transmission is completely secure.
12. Links to Third-Party Websites
Our Services may contain links to third-party websites or applications. We are not responsible for their privacy practices.
13. Contact
For additional information or to exercise your rights, please contact:
14. Supervisory Authority
For Indonesia, the relevant data protection authority is:
Ministry of Communication and Information Technology (Kementerian Komunikasi dan Informatika)